Per-unit identity tracking on top of the existing batch (lot) system — register, receive, deliver and trace individual serialised units through their full lifecycle.
Serial Number Management – RBAC Roles
Three new roles: Serial Number Clerk (register + capture), Serial Number Controller (full access), Serial Number Viewer (read-only).
Serial Number Registry & Lifecycle
Materials can now be flagged as serial-controlled, with a profile that decides where scanning is required (receipt, issue, delivery, transfer, count).
- Full unit history: receipt, issue, delivery, repair, return, scrap
- A unit cannot be issued or transferred from the wrong location — the system checks it is actually on hand where the scan says it is
- Delivering a serialised unit captures customer, warranty period, and raises a Customer Service asset record automatically
- Reversing a receipt or issue restores each unit's prior status from its own history rather than guessing